Complaint Review: liberty bell moving group - denver colorado
liberty bell moving group over charged denver colorado
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I had to move from Massachusettes to North Carolina and I decided to go with Liberty Bell Moving Group! IT WAS A BIG MISTAKE! I spoke on the phone with Caitlin Dunn, and she gave me a very attractive quote for $3,000 everything included with no additional charges. On the day that the movers showed up, They were using vendor our of New Jersey G and M Moving! The movers did a walk through the house and looked at all the stuff, they then told me that they were unable to do the job for $3,000 that they would only do it for $6,000 or they would not do it at all. Right away i was trying to get in contact with Liberty Bell Moving Group. I had made over 100 calls with 100 voicemails and got no response. We had already sold the house and had to leave on that day! I had no choice but to pay them the amount that they were asking for. They filled up 3/4 of the truck and i still had alot of stuff left in the house, they told me that if i wanted them to load the rest of the stuff it would cost me an extra $500. my horrible experience with this company did not end at this point. They called me the day before arrival and told me that they will be at my new house between 8 am and 12 pm. Unfortunately nobody showed up in the time frame that was given.
I recieved no phone calls stating that they might be late. I was trying to reach the G and M company for over 2 hours! When they finally called me back, they informed me that the truck was going to be at my house around 7-8 pm. When the truck showed up here, thats when it started to get very interesting. The truck showed up with no movers, just the driver. Again I called the G and M Company and they said that help was on the way. They also said that I had to pay an additional $300 for I dont know what. Some type of shuttle service, which we didnt even sign up for. In the end, me and my family ended up unloading the 24 foot truck until 4 am. No helpers showed up. No phone calls from Liberty Bell Moving nor the G and M moving company with at least an explanation or an apology for such poor service.
I STRONGLY URGE PEOPLE TO USE THIS MOVING COMPANY IF YOU WANT TO HAVE THE SAME HORRIBLE EXPERIENCE AS ME AND MY FAMILY!
THIS COMPANY DOESNT EVEN DESERVE 1 STAR!
This report was posted on Ripoff Report on 06/10/2018 06:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-bell-moving-group/denver-colorado-80123/liberty-bell-moving-group-over-charged-denver-colorado-1446809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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