Complaint Review: Liberty Bell Moving Group - Ormond Beach Florida
Liberty Bell Moving Group LB Moving Group DO NOT USE THIS COMPANY! Ormond Beach Florida
I am ENRAGED!!! We hired this company back in May to move our belongings from Colorado to Florida. I initially was going to rent a U-HAUL like always, but Garrin from Liberty Bell Moving Group lit up my phone (calling over and over) until I finally took his call. He asked me what I had and I told him that I had mostly boxes for a family of 5; he quoted me $2000 and then told me that it would be delivered in 7-10 days from pick up. I hired them and paid my deposit and scheduled my pick up for June 9th. A few days before pick up I received a call to verify what I had and the lady told me that Garrin had quoted me for 50 medium boxes which must’ve been a number he pulled from a hat! I never told him this. Anyways, I was still unsure of exactly what I had as we were still packing, so I tried to overestimate. She then collected more money for a deposit and said it would be about $2500 instead of the initial $2000 quote. So, June 9th came and the moving company showed up. The guy handling all of the paperwork spoke poor English and was very rude. I asked him when we could expect our stuff in Florida and he said 2-3 weeks, even though I had been quoted 7-10 days from Garrin.
Anyways, I have called Liberty Bell Moving Group several times and each time given the run around. I received a call exactly 2 weeks ago and was told it would definitely be there in 6-8 days... NOTHING!!! Then I called and spoke with Sharon, who apparently is "in charge just below the owners (who don’t speak with customers)” and I questioned her about my original contract and was informed that when my stuff was picked up by the movers that my contract with Liberty Bell was null and void... funny, I didn’t hire the other company. I AM FURIOUS AND WILL GO TO ALL EXTENTS TO RUIN THEIR NAME!
This report was posted on Ripoff Report on 07/15/2018 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-bell-moving-group/ormond-beach-florida/liberty-bell-moving-group-lb-moving-group-do-not-use-this-company-ormond-beach-florida-1451846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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