Light in the Box lightinthebox #lightintheboxbuyerbeware Internet

 http://www.lightinthebox.com/

#epicfail

 I ordered 3 jackets for Halloween for me and my friends.  The company website stated that it would be 1-2 days processing and 3-5 days for expedited shipping.  This would get our items to us a day before needed.  So 4 days later when I had not received an email telling me my items had shipped I became conserved.  I attempted to contact customer service, but there was no phone number and online chat was closed on a SATURDAY.  I submitted a customer service ticket and they wrote back telling me the processing time was 1-7 days not 1-2. 

That is a complete lie.  It was not when my friends and I placed the order. Three of us all saw the same thing 1-2 processing days.  Of course the customer service people kept putting it back on us saying they are sorry WE misread things.  That is appalling!  I have waited all Sunday to speak with this online chat only to find out it ONLY for presales.  This company is a joke and AWFUL to do business with. STAY AWAY!  I also had the lady named Bella on the online chat service ask me to wire her money.