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Report: #1109750

Complaint Review: Light in the Box - Chao Yang District, Beijing, China Nationwide

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  • Updated:
  • Reported By: Ineke — Other
  • Author Not Confirmed What's this?
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  • Light in the Box •#56 Dong Si Huan Zhong Lu Ocean Nationwide China

Light in the Box Stay away from this company Chao Yang District, Beijing, China Nationwide

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First: the quality of clothes is poor.

Second: they claim 15% inventory costs when you send items back without mentioning this on their site.

Third: you need a number to send your items back within seven days, but don't expect to get that number. I got it after asking for it three times.

Fourth: if you send an order back, you do not get your money back.

 

I send my order back with registered shipment. Light in the Box received it November 4th, but they do not respond to tickets, other than the crap they say on here:

Please contact us with your order number at feedback so we can solve this problem for you as soon as possible.

Well, they don't solve anything. My money is gone.

I have been an online shopper for 15 years and never had an experience this bad. Just google them and you will see what a scam this merchant is. Wish I paid more attention to all the negative customer experiences on the internet regarding this dishonest company.

This report was posted on Ripoff Report on 12/24/2013 11:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/light-in-the-box/nationwide/light-in-the-box-stay-away-from-this-company-chao-yang-district-beijing-china-nationwid-1109750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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