Complaint Review: lightinthebox.com - Bejing Select State/Province
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- Author Not Confirmed
- lightinthebox.com 56 Dong Si Huan Zhong Lu, Ocean International Cent Bejing, Select State/Province China
- Phone:
- Web: www.lightinthebox.com
- Category: Liars
lightinthebox.com Well I ordered a dress and the first time it was the wrong size. So I had to file a report to get them to give me the second dress. I eventually received the 2nd dress and it was discolored, so I sen Bejing, China
*UPDATE Employee: RE: Dress troubles
*Consumer Suggestion: This is why not to buy directly from China
Show customers why they should trust your business over your competitors...
I ordered a wedding dress around 2 months ago. I placed the order online and when I received the dress, it did not fit.
So I placed an e-mail requesting to return the dress and received nothing. I sent the dress back to the Bejing address and when I e-mailed them and told them that they said it was the wrong address that I sent it to and that they would never see the dress and they were not going to help me.
Well I filed a complaint with the government. Well they sent the other dress and now this one is discolored. Again the same problem. Well they want pictures and they are nuts. Well I am not waiting to see if they will take care of the problem. Haven't heard anything yet.
This report was posted on Ripoff Report on 11/23/2010 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lightintheboxcom/bejing-select-stateprovince-100025/lightintheboxcom-well-i-ordered-a-dress-and-the-first-time-it-was-the-wrong-size-so-i-664977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
RE: Dress troubles
AUTHOR: LightInTheBox - (USA)
SUBMITTED: Wednesday, November 24, 2010
I'm very sorry to hear about your problem. I work for LightInTheBox.com and would like to help you resolve this issue as quickly as possible. Please E-mail me at Contact@lightinthebox.com and let me know your Order #.
Kind regards,
James
#1 Consumer Suggestion
This is why not to buy directly from China
AUTHOR: Css hater - (U.S.A.)
SUBMITTED: Tuesday, November 23, 2010
I think the lesson here is not to order things directly from China.
For customers in the USA or the EU, if you buy from somewhere in your own country, there is less likely to be a problem, and the government can assist you better if there is one.
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