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Report: #1424215

Complaint Review: LightInTheBox.com - Seattle Washington

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  • Reported By: J — California United States
  • Author Confirmed What's this?
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  • LightInTheBox.com 808 Howell St #300 Seattle, Washington United States

LightInTheBox.com, MiniInTheBox.com, Refuse to refund items that were sent incorrectly by them... wrong sizes, wrong colors, bad quality defects. Seattle Washington

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After over 10 back and forth emails through their web form, they keep stalling and stating wrong refund amounts,a different item each email and have requested photo proof of bad measeurements, state wrong information, etc. The supervisors are a seperate email form, but they are in cahoots with this deceptive practise, I believe that they try to wear a customer down so that they will give up eventually. I was talked into trying them out by a relative who, after I ordered, they had similar situation and had even paid extra for faster delivery, but their order still has not even showed up. I did not do my homework and check out this copmpany first as I trusted relative's judgement from a 2012 order that they put in that did not have the issues. Now I see all of the reports and BBB complaints that the company ignores and wonder how they are still in business! I have a very strong feeling that even if they DO agree to refund me and send me the RMA label, I will not get a refund.

This report was posted on Ripoff Report on 01/20/2018 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lightintheboxcom/seattle-washington-98101/lightintheboxcom-miniintheboxcom-refuse-to-refund-items-that-were-sent-incorrectly-by-1424215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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