Report: #1374154

Complaint Review: Linerworld

  • Submitted: Fri, May 19, 2017
  • Updated: Fri, May 19, 2017
  • Reported By: Edward — Swartz Creek Michigan USA
  • Linerworld


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 Bought a liner from these guys.......was a poor fit to start off with. Once we got our pool liner installed and filled for our sons birthday all seemed well.....less than a year later the seam split, flooded our yard, and made a hole where the water rushed out......called the company and they said to send pics to the warranty department.....we followed their instructions only to be told it's a "prorated" warranty and can get 50 off a new liner.......I told them the liner was less than a year old and their response was sorry that's all we can do.....i would suggest that nobody waste your money buying anything from this company....i wish I would have done better research before I wasted my money with them

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Updates & Rebuttals


#1 Author of original report

Update to my issue with linerworld

AUTHOR: - ()

Just wanted to post an update...was contacted by Dave Phelps from liner world ( diggers pools) ...He was very professional and apologetic for the issues we had. After speaking with him he sent out a new liner which we just recieved. Im really impressed with his desire to resolve the situation, which he did without hesitation. I give him a lot of credit for stepping up and making a bad situation thank you Dave

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#2 REBUTTAL Owner of company

Reaching Out - LinerWorld

AUTHOR: LinerWorld Solutions - (USA)

We are very sorry to hear about the experience you’ve had with your LinerWorld order and would like the chance to make it right. Please contact us at and provide us with your contact information and order number so that we can do our best to resolve the issue.

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