Complaint Review: Linerworld - Internet
- Linerworld Internet USA
- Phone:
- Web:
- Category: Pools & Saunas
Linerworld Don't stand behind their terrible products Internet
*Author of original report: Update to my issue with linerworld
*REBUTTAL Owner of company: Reaching Out - LinerWorld
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Bought a liner from these guys.......was a poor fit to start off with. Once we got our pool liner installed and filled for our sons birthday all seemed well.....less than a year later the seam split, flooded our yard, and made a hole where the water rushed out......called the company and they said to send pics to the warranty department.....we followed their instructions only to be told it's a "prorated" warranty and can get 50 off a new liner.......I told them the liner was less than a year old and their response was sorry that's all we can do.....i would suggest that nobody waste your money buying anything from this company....i wish I would have done better research before I wasted my money with them
This report was posted on Ripoff Report on 05/19/2017 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/linerworld/internet/linerworld-dont-stand-behind-their-terrible-products-internet-1374154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Update to my issue with linerworld
AUTHOR: - ()
SUBMITTED: Monday, June 12, 2017
Just wanted to post an update...was contacted by Dave Phelps from liner world ( diggers pools) ...He was very professional and apologetic for the issues we had. After speaking with him he sent out a new liner which we just recieved. Im really impressed with his desire to resolve the situation, which he did without hesitation. I give him a lot of credit for stepping up and making a bad situation right......so thank you Dave

#1 REBUTTAL Owner of company
Reaching Out - LinerWorld
AUTHOR: LinerWorld Solutions - (USA)
SUBMITTED: Tuesday, June 06, 2017
We are very sorry to hear about the experience you’ve had with your LinerWorld order and would like the chance to make it right. Please contact us at solutions@linerworld.com and provide us with your contact information and order number so that we can do our best to resolve the issue.


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