Living Spaces If I hadn't called four times, I wouldn't have gotten a refund. California

The worst customer service I've experienced. I bought an $800 couch, which they refused to attempt to deliver. When I requested my options, they said to get in touch with the store. There is no store phone number. You have to call the main line, ask to be connected, and hope that they actually call instead of just putting you on mute for a few minutes. I called three times attempting to be transferred through, and each time the response was "we called, and no one picked up." I requested an email follow up, and they refused.

On the fourth attempt, I demanded a refund, and they hung up on me before the call was even complete. 

A quick search on any social media site, Yelp, BBB, or even here backs up the fact that this was not an isolated incident--this is indicative of how their entire organization is run. 

Shame on you, Living Spaces, for treating customers so terrible. 

If you're reading this, do yourself a favor and spend your money elsewhere. They don't deserve your business. They'll rip you off any way they can.