Low Mileage Parts www.lowmileageparts.com Warranty Fail Wyckoff New Jersey

Long story short, I made a warranty claim for a partail refund and made sure my claim didn't violate their policies. They agreed to refund a portion of my purchase price. This was handled primarily through email to their customer service, but a phone call was also made to verify the amount and claim because email response suddenly stopped. That was my first warning. I was reassured when they agreed to honor the claim over the phone.

The money never appeared in my account. I emailed and never received a response. I called and am put on "terminal hold". I believe they have some sort of system that populates information based on the phone number used to order and know what to do when they get a call from that number based on history.

Bottom line, they are just out to take AND KEEP as much money as possible from anyone they can. Their warranty is a lie because they tell you what you want to hear and then ignore you when you try to hold them to their word.