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Report: #104894

Complaint Review: Lowe's Home Improvement - Chesterfield Michigan

  • Submitted:
  • Updated:
  • Reported By: Woodcreek Michigan
  • Author Not Confirmed What's this?
  • Why?
  • Lowe's Home Improvement 27990 23 Mile Chesterfield, Michigan U.S.A.

Lowe's Home Improvement ripoff only gave back 50% on a return Chesterfield Michigan

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I purchased 3 skylights from Lowe's. I told the Lowe's employee that I need 3 skylights with flashing kits. When I finally received them I discovered that they were non-flashing skylights. When I went to return them I was told I could only get back 50% since they were a special order. I told the Lowe's employee exactly what I needed, but received they wrong thing. I was not told when I purchased them about a restocking fee of 50%, infact Lowe's return policy on the back of their receipt does not mention anything about that. They did not state that anywhere. I paid $565.47 for 3 skylights and only got back $282.73. I lost almost $300.00. I feel that a 50% restocking charge is ungodly excessive. They weren't even custom made skylights. They were not damaged and 2 of the boxes had never been open.

Michele
Woodcreek, Michigan
U.S.A.

This report was posted on Ripoff Report on 08/22/2004 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement/chesterfield-michigan/lowes-home-improvement-ripoff-only-gave-back-50-on-a-return-chesterfield-michigan-104894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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