Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1115379

Complaint Review: Lumanelle - North Vancouver British Columbia

  • Submitted:
  • Updated:
  • Reported By: Ellen — Charlestown New Hampshire
  • Author Not Confirmed What's this?
  • Why?
  • Lumanelle North Vancouver, British Columbia Canada

Lumanelle Charged me $178.80 for a "Free sample" North Vancouver British Columbia Canada 

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Lumanelle sends emails promoting their product, making it look like it comes from someone else who has  reviewed them.

Go to their website and you can see in giant print how they seem to offer a  reasonable opportunity to try their products- a 'free sample" will be sent just for shipping and handling for the 2 products that  need to be used together-$4.95 and $3.95.  Then  you  get it monthly automatically unless you cancel. Looks fair enough.

 What reeally happens is you get the samples, then shortly afteward (14 days from the day they shipped it) they charge you $79.95 and $89.95 for what you already received and call it the first month's supply- so no matter when you cancel, you are paying $178.80 for your "free sample" to try the product.

Call them to cancel, and they keep you on the phone for a half hour fast talking you  with more sales pitches. Finally get them to understand you want no recurring charges, but will order yourself when you want, they reluctantly cancel, but will not refund a dime.

Offer to return the samples for a refund, and they say it's too late.

This report was posted on Ripoff Report on 01/14/2014 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lumanelle/north-vancouver-british-columbia/lumanelle-charged-me-17880-for-a-free-sample-north-vancouver-british-columbia-canadan-1115379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now