Lumanelle Irritate, Embittered,Fit to be tied,Hopping mad, pain in the arse, misrepresent Savannah Georgia

On July 17 2013 I signed up for a free trial for repair and hydrate lumanelle. I had to pay shipping and handling.  Three days later I received the hydrate but not the repair.  I called them back. They said it didnt process the repair and they would ship it the next day. So I received a package at the post office and I opened it up and it was 3 bottles from a company called rejuvanex. 

So I called Lumanelle back.  I told them I wanted to cancel.They said their records showed they shipped the repair. I argued with a lady named rose that couldnt speak english for a long time. She finally put her suppervisor Joy on. Joy said they would reship it. 

A few days later received another box . Opened it and it was another bottle of hydrate. I called them back and told them I wanted to cancel. They would not let me cancel.

I spoke with another representative and they said they would extend it again and reship and not to worry about the extension date . To call when I received it.  

Finally after a month I received the repair. At this time I called them back and asked them to cancel. This was on August 6 I believe. They said they would have someone call me back with in a day. 

I didnt ever hear from them. When I called back I talked to a lady named Marie who transfered me to her supervisor Ann.  I was then informed I had already been charged  $89 and $79 for the product. I told her I was making complaints , wanted the corporate number and basically raised cain. She then emailed her supervior and was given permission to do a refund after I declined the 50 % refund and keep stuff. I was given a number in which I had to put on return box and maybe in 14 days they will refund my card. 

I am not holding my breath. I have never been so irrate. It was noisy talking to them . They didnt speak english and from the moment I received the first bottle approximately July 20 I have tried to cancel and they refused. I dont give a crap what the fine line says this company is extremely misleading.

From Pissed The F@@@ Right On Off in Florida.