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Report: #1148891

Complaint Review: Luminess Air - Stafford Texas

  • Submitted:
  • Updated:
  • Reported By: marylandgirl — Ellicott City Maryland
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  • Luminess Air 12802 Capricorn Drive Stafford, Texas USA

Luminess Air Luminess Direct LLC Luminess RIPOFF - how $19.99 turned into $380 Stafford Texas

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Buyer BEWARE!  After seeing their lovely (and deceptive) TV ad, I asked for the $19.99 Luminess Air kit for Mother's Day, thinking this was a great and affordable gift.  The hubby, who is VERY internet and business savvy, ordered it for me; incidentally, the price of "$19.99" is ALL OVER their website.  

Once we received the order, the green sheet of paper inside informed us, "Your basic cost to try Luminess is $19.95 at the time of order followed by 5 affordable monthly payments of $59.99."  In addition, it states that a refundable "security deposit" of $59.99 was assessed at the time of the order!  Add all of this up and you get a grand total of approximately $380.  

The Attorney General of Texas needs to bring this company to task.  Not only do we have to pay to ship this back to them, they are "assessing" us the original $19.99 for returning it -- so no gift, just a charge and extra to ship it back, which is on us.  DO NOT BUY THIS PRODUCT!!

This report was posted on Ripoff Report on 05/22/2014 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luminess-air/stafford-texas-77477/luminess-air-luminess-direct-llc-luminess-ripoff-how-1999-turned-into-380-stafford-t-1148891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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