LuxuryParlor.com Luxury Parlor Stole $100 + from me online, Internet

I am a student and I find it hard to save money. To treat myself, I ordered some stuff from Luxuryparlor.com.  I made 2 orders around Christmastime of 2010. I only received the 2nd order.  I thought this was a little weird, but I figured with snow it might take a while to get to me. I was lenient. About a month later, I emailed luxuryparlor to ask where the 1st order was.  I got an email saying it was "back order", but they would not tell me when or even if I'd get any of my items.  By then, there was no point in even getting them because most of them were gifts for friends and Christmas had passed.

I emailed them twice after that, and they didn't reply.  They basically stole from me.  I will probably never get my items.  This is a legal matter at this point.  Any other place would have informed me ahead of time that it was "back order" (it's back-ordered, by the way...) or given me a refund.  This is a horrible business.  They need to be sued.  Frankly I wouldn't be surprised if that happens soon.  I don't even care if I get my items as long as I get a refund, which I am demanding, but I'm sure they won't give it to me.