Report: #1207892

Complaint Review: M and T Bank - Nationwide

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Submitted: Mon, February 09, 2015
Updated: Mon, February 09, 2015
Reported By: Rob — Baltimore Maryland

Author Not Confirmed

Why?

M and T Bank Nationwide USA

Phone: 800-724-2440
Web: www.mtb.com
Category: Banks

M and T Bank M&T Doesn't protect it's customers Baltimore Nationwide

*General Comment: investigations...

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On December 21st, my debit card and other personal information was used by a hacker, or some other thief to steal $296.42 cents from my checking account. On that day, there were roughly 35-40 authorizations that went through in Kansas City, MO, and Canada for a ton of different stores. M&T stopped and killed the card as I was in the store attempting to purchase Christmas gifts, that's great, I thought M&T was actually on my side when I found out my card was compromised.

I filed the dispute, the money was put back into my account, and now, I am finding out that M&T is saying that these charges are valid. The charges originated from KANSAS CITY MO. And I was in BALTIMORE MD attempting to purchase Christmas gifts for my daughter at Arundel Mills Mall.

The thief had the first package to my house, I went to the bank and asked what do I do with this as I didn't order it! And now I'm being told because of that $9.95 package (the very first transaction that went through), which I never ordered and again, it was done in, again, Kansas City MO at the same time I was in Baltimore MD, that M&T is now taking the $296.42 out of my account because the transaction was valid. How was I in two parts of the country at the same time?

M&T has the IP address showing where the transactions came from, in Kansas City MO. I need help. I can't afford to have almost $300 stolen from me. I have no problems bringing in the police Dept to investigate as I did nothing wrong, and I did NOT do any of the transactions that were authorized by M&T, and none that were processed by M&T.

This report was posted on Ripoff Report on 02/09/2015 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/m-and-t-bank/nationwide/m-and-t-bank-mt-doesnt-protect-its-customers-baltimore-nationwide-1207892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

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#1 General Comment

investigations...

AUTHOR: Tyg - ()

SUBMITTED: Monday, February 09, 2015

POSTED: Monday, February 09, 2015

While yes it sucks there is EVERY possibility that you are lying to get out of paying. YOU could have given a girlfriend or wife or best friend YOUR card information and THEY over spent your account and YOU just don't want to have to pay for it. YOU will have to wait until a FULL investigation is completed. YOU went about the package situation all wrong. YOU should have NEVER brought it to their attention. YOU should have refused the package. By accepting it YOU admitted to THEM that YOUR particular situation MAY NOT be fraud and YOU are trying to get THEM to pay for YOUR problem. YOU only have your fellow bank members past and present to blame for what THEY are doing to YOU. YOUR fellow citizens have lied, cheated, and stolen so much that no single individual gets ANY benefit of the doubt. YOU ARE ALL LYING THIEVES in THIER EYES!!!! Get over it and work WITHIN the system. Or fight it and get nothing. YOUR choice.

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