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Ripoff Report | Magellan GPS Review - Santa Clara, California
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Report: #1414182

Complaint Review: Magellan GPS - Santa Clara California

  • Submitted:
  • Updated:
  • Reported By: David — Petersburgh New York United States
  • Author Confirmed What's this?
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  • Magellan GPS 471 El Camino Real Santa Clara, California United States

Magellan GPS Sold an eXplorist 350H, supposed to have DigitalGlobe satellite imagery capability. Have to use VantagePoint software program to load on 350H. VP will NOT run on WIN 10, tried it on Win 7 and Win XP, locked up ALL computers and would NOT download DigitalGlobe files. Worked with Tech Support ,non-english speaking as first language over VOIP service, and NEVER got it working. DO NOT BUY THEIR JUNK! BUY A GARMIN UNIT THAT WORKS! NOT THIS MICKEY MOUSE CRAP!! Santa Clara California

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No support, personnel were unprepared, can't make unit work, won't resolve issue and buy the junk back.  They are in capable of the simplest requests, took three phone calls in an hour to get the VP OFF my computers.  Have thus far refused to have a Supervisor contact me.

This report was posted on Ripoff Report on 11/29/2017 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magellan-gps/santa-clara-california-95050/magellan-gps-sold-an-explorist-350h-supposed-to-have-digitalglobe-satellite-imagery-capab-1414182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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