Marlo Furniture, Neil Glickfield Delivered damaged goods - Waiting nine weeks for replacement... Alexandria Virginia

I purchased more than $4000 worth of furniture from Marlo in Alexandria, Va. this past December (2008). Upon delivery, there were three issues regarding damaged goods: The bed rail was cracked; the entertainment unit tower was cracked; and the media shelf was broken in pieces. I had to wait 8 weeks for a replacement, and then they showed up with more damaged goods. I waited one more week, and the driver did not have the patience to wait 10 minutes for me to get to the loading dock of the condo building. he didn't mind the $40 tip i gave him on the 1st delivery. (my mistake - that will never happen again) so now i am still waiting for yet another delivery date. i am at the point where i want to load everything onto a truck and dump all their junk onto the showroom floor so that the customers can see what they will be getting.

Jeff S
Washington, District of Columbia
U.S.A.