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Report: #1338065

Complaint Review: MARLO FURNITURE - ROCKVILLE Maryland

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  • Reported By: deborah — germantown Maryland USA
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  • MARLO FURNITURE 725 ROCKVILLE PIKE ROCKVILLE, Maryland USA

MARLO FURNITURE ROCKVILLE RUDE CUSTOMER SERVICE ROCKVILLE Maryland

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Had a missed delivery due to miscommunication, 

called customer sevice, extremly rude and impatient

Marlo is very Rigid with time, they do not provide window period for time , you can only choose day but they have to tell you the time 

they are not flexible with time, so I have to wait for my Item to go back to the ware house and call again to reschedule another day for delivery

I am a full time student at montgomery college. I have exams spread between now and next week. Even if I reschedule, They say the computer will generate time so IT IS NON NEGOTIABLE,

If I knew that they do not have time window, I wont order from Marlo.

I hate the way thier customer service kept interupting me and kept saying it is non negotiable

i fail to remember how much effort the stakeholder put in to attract clients and what the clients do to be able to buy from them

Their customer service represent bad buisness

please if your must order from Marlo, SPEND QUALITY time understanding their delivery one on one rather calling their ever rude impatient, bad buisness customer service

if am able to get my order without further complain. I intend to delect the name from my memory

thanks if you are able to resole this problem

This report was posted on Ripoff Report on 11/14/2016 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/marlo-furniture/rockville-maryland-20874/marlo-furniture-rockville-rude-customer-service-rockville-maryland-1338065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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