MATCH.COM ID THEFT ABOUND personal info credit integrity COMPROMISED and NO REFUND! Dallas Internet

Within the first 3 weeks of membership on Match.com (an online dating service) I was locked out of my account. It wasn't until I received notification in an email from Match that 'the changes made to my account had gone through successfully' with a new email address attached that I realized someone had hacked my account . The same day I received an email from Match.com I also received one from Facebook advising me someone tried to change my password- UGGGGGGG!!!  On a whim I decided to try to access my Match  account with the 'new' email address using my original password - and up popped my profile. Apparently the hacker sent 30 emails out to other members trying to get their information-some successful- and to people that are still married but separated- which is against my faith to pursue a 'separated' status.

I immediately contacted Match security- in an email- as there is no way to contact their security by phone. I had to cancel all of my credit cards and change all of my passwords. I cancelled my subscription and deactivated my account. Then I called customer service who  after telling them I was compromised  casually told me they found the hacker , reactivated my account and asked me what they could help me with.

I told them that I felt if it was that easy to access someones information I didn't feel comfortable using their site and asked for a refund. The Match representative told me they wont give a refund. When I asked for a supervisor he wouldnt put me through- he told me the supervisor will only tell me the same thing. I then said now i feel even more uncomfortable than before in using a site where with the severity of the situation they werent even going to let me speak to a supervisor. 

Needless to say - I still have not been able to get anywhere with this and am very disturbed  and disgusted with  this company.

I encourage everyone interested in using this site- DO NOT-WARNING-DO NOT -and for those who have -cancel all credit cards you have used on this immediately..and guard all of your personal information!