Complaint Review: Match.com
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Signed up for the Match.com Guarantee. If you can't find anyone in six months they will give you an additional six months free with a paid six month subscription. You fill out your profile. I filled it out but never could make it out past 70%. I filled everything out. First month past I noticed that it said my profile was hidden. It never was I contacted customer service. No reply back. I'm busy so month two came same thing it was saying it was hidden. Contact customer and again no reply. I wait and I contact them again threatening to file a report.Magically they contact me on the third try. The excuse for the red mark on hidden profile . First response was they said I didn't meet all the requirements to receive the six month Guarentee. I escalated. Second was response was I didn't fill out all of my profile and that it was hidden automatically. Ironically I was getting views from members but it was automatically hidden. Match also claimed to look and read profiles and view pictures. This place is littered with fake pix of women that say on the pix that they are not a member and text phone number provided. They also claim by buying top spot you will get three more times the responses. Done it twice ($40). According to match I was viewed from 300 to 500 depending on the time you went. I used the 10 top spots for $20. All those views for maybe one or no views. Also if you are supposedly hidden how come I can see you looking at my profile but when I click on profile it's magically hidden. If you are hidden I shouldn't be able to see you but I can still see you viewed me. Im not a bad looking man so I know I should garner more interest in being top spot. I think it's just a number randomly generated to sucker you into thinking that many people saw you. I'm beginning to think you are better off throwing your money in the toilet instead of just giving it to match. This company is a major ripoff. Don't give them any money. They don't deserve it. They will rip you off. You won't get better service, better type of people than you will going to a free dating site. Buyer beware. Match is a rip off. Stay away.
This report was posted on Ripoff Report on 08/27/2017 07:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matchcom/internet/matchcom-match-guarantee-internet-1395928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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