MatchMaker Michigan (formerly) MatchMaker International You will be locked into a contract for $1500 - $10,000 with no results! Complete Scam! Grand Rapids Michigan

As a former employee of MatchMaker Michigan (formerly MatchMaker International) I know all too well about the unethical business practices that take place there.  I was employed there for a short period of time and saw enough crazy stuff happen to tell stories for years!  If you are a current or former victim of this scam, I would encourage you to contact the Michigan Attorney Generals office to report consumer fraud.

Let's begin with the prices.... When you first speak with MatchMaker Michigan over the phone they will not quote you a price, but insist that they are affordable for everyone and schedule you to come in for a 90 minute interview.  Once you've sat in their office for hours and given them all of your personal information, including ID and credit card (they say it's for a background check but they really just want to see if you have a credit card to pay for the program) they will show you the cost of membership, which was $3,000.00 to $10,000 when I worked there.  Yes - THOUSANDS OF DOLLARS FOR A DATING SERVICE!!!

Sales Tactics - They train the sales staff on VERY high pressure and manipulative sales tactics.  During the "interview" they will ask you lots of personal questions about your relationships, divorce, future goals, etc.  They will try to make it seem as though they are counselors who are going to help you.  In reality, they are gathering information to use against you at "the close." They will try to prey on your weaknesses and loneliness.  They will tell complete LIES and say whatever they have to in order to get you to sign a contract.  They laugh at the fact that almost no one reads the entire contract, because it states that the service is NON-REFUNDABLE.  We once had a client pay $5000 and call 30 minutes later to say he changed his mind and wanted to cancel his membership.  I had to tell him that there is no refund per the contract even though we had done absolutely nothing for him at this point!  I felt awful, but Kim Kanoza (the owner) just laughed as she popped another pill.  Which leads me to another point - this place is full of pill-popping nut cases!  I believe that Kim Kanoza is exremely mentally ill.  She has to pop pills all day long just to function (probably because she knows that she is lying & stealing all day long!)  I've seen her break down crying like a teenage girl on many, many occasions and spend hours on the phone fighting with her on-and-off-again boyfriend.  I'm sure her crazy behavior is part of the reason for the high turn over rate of employment there.  The only staff members who stay are her 2 daughters, who are uneducated, manipulative, young bar girls.  Did I mention these are the people you are trusting to find you the love of your life???

Unethical Business Practices - It truly breaks my heart to list all of the horrible things I've witnessed here.  Kim and "the girls" love to see old men with credit cards walk thru the door.  They laugh at "how stupid" these elderly men are.  They flirt with them and always go for a $10,000 sale.  In training, Kim told me that she is sure she has gotten many $10k sales from old men that probably think they are getting charged $10.  The price on the program says $9995 with no decimal point and she instructs sales people to say "It's only nine ninety-five" to mislead people!  I've also seen Kim take $10,000 from a man with a brain injury who was clearly mentally disabled.  She gave Ashley a high five after he left and said she didn't feel bad that his family was "stupid enough" to let him have a credit card.  They will literally sign up anyone with a pulse and a credit card!  The horrible thing is that they have no intention of ever helping these people.  It's all just entertainment for them.  They don't have any employees who are real matchmakers - no one who has a college degree or a counseling background.  They are just a group of CRAZY CON-ARTISTS looking for their next victim!