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Report: #1173823

Complaint Review: Mate1.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Bellevue Nebraska
  • Author Not Confirmed What's this?
  • Why?
  • Mate1.com Internet USA

Mate1.com Fraud and theft Internet

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I signed up for a $1.95 3 day trial and tried to cancel it multiple times from my phone, because I was in the process of moving and only had internet access via smart phone.  I tried it 5 or 6 times, and it never went through.  They then removed $49.95 from my bank account and when I tried to dispute it, they were very rude and said that even though I had tried to cancel, there was no proof so they were keeping my money.  

When I tried to call their crappy customer service on the phone at 11:04 EST on Tuesday, September 2nd, 2014, the automated voice that greeted me said that I was calling during non-business hours.  The automated voice said to call back during regular business hours, which were Monday through Friday, 8 a.m. to 10 p.m. EST.  

I advise anyone who is doing the online dating thing to avoid this site like a person avoids STDs.  That's about all you'll get from Mate1.com.

This report was posted on Ripoff Report on 09/02/2014 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mate1com/internet/mate1com-fraud-and-theft-internet-1173823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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