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Report: #46747

Complaint Review: Mattress Giant - Auburn Massachusetts

  • Submitted:
  • Updated:
  • Reported By: charlton Massachusetts
  • Mattress Giant 4 Johnston St, Auburn, Ma 01501 Auburn, Massachusetts U.S.A.

Mattress Giant rip-off by rude nasty sales lady Auburn Massachusetts

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When we went to pick up our mattress and box spring (term boxspring used loosely, there were no springs) our sales lady Melissa, was so rude to my husband, he asked her if he had done something wrong because she was so nasty.

80 hours later I called the company because the boxspring we did not need for my daughter bed. I was told after 72 hours there are no returns. So instead of calling Sunday at 5 PM I called Monday at 10:15 AM. Whats the difference?

She called me back and told me she would except the return, but she needed to be present to inspect the boxspring, since we took it out of the package. We could be bringing this to Melissa on a silver platter and she would still be nasty and rude.

I called the better business bureau and filed a complaint with them and apparently I wasn't the only one who has had several problems with mattress Giant.

Shelby
charlton, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 02/24/2003 01:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mattress-giant/auburn-massachusetts-01507/mattress-giant-rip-off-by-rude-nasty-sales-lady-auburn-massachusetts-46747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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