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Ripoff Report | Mattress Wareh Review - Fredercksburg, Virginia
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Report: #679938

Complaint Review: Mattress Warehouse - Fredercksburg Virginia

  • Submitted:
  • Updated:
  • Reported By: Debbie — Colonial Beach Virginia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Mattress Warehouse 10119 Jefferson Davis Hwy Fredercksburg, Virginia United States of America
  • Phone: 540-710-7525
  • Web:
  • Category: Customer

Mattress Warehouse Purchased a mattress to be delivered next day. No mattress scheduled for Frday no mattress scheduled for next Friday no mattress still no mattress and no help from district managers or anyone else Fredercksburg, Virginia

*Consumer Comment: Quit messing around with them.

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I ordered a mattress 2 weeks ago at Mattress Warehouse in Fredericksburg, VA. They have set up delivery 3 times and all 3 times they have not delivered and said that they didnt know why it was not on the delivery sheet. They keep saying that all they can do is reset delivery for the following week since they only deliver in my area once a week.

I said that I wanted my money back and they said that it would take 3 weeks to issue a refund. I have called the corporate office and the district manager and all I get is a recording. I have left several messages and noone calls me back. Their customer service is sorely lacking and so apparently is the organization at their store.

This report was posted on Ripoff Report on 01/07/2011 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mattress-warehouse/fredercksburg-virginia-22408/mattress-warehouse-purchased-a-mattress-to-be-delivered-next-day-no-mattress-scheduled-679938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Quit messing around with them.

AUTHOR: Flynrider - (USA)

POSTED: Friday, January 07, 2011

If you paid by credit or debit card, call the issuing bank and initiate a chargeback. That will get the ball rolling pretty quickly. It does not take 3 weeks to issue a refund, it takes about 5 minutes.

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