McAfee Unauthorized subscription renewal plano Texas

This company is horrible. They charged my son with a subscription renewal without notice  (they said 4 days before but there was nothing).  When you order it automatically checks automatic renewal.  It charges 30 days before it expires and then gives every excuse why it will take forever to credit back. Texas is closed on the weekends. Indian call center doesn't have a fax machine.  We notified you but there's no notification.  We will call right back  but never did.  Horrible.  Why do they need to charge when the current subscription is in force? Because they will collect interest on your money for doing nothing.