Complaint Review: Mediazenn - Internet
I am an international student at Virginia Commonwealth University (VCU). I am also a student of Kings College in London and Adelaide in Australia. I also have access to Henrico community library. Somewhere mid-December, 2016, I saw a strange deduction in my account as follows:
Mediazenn.com 888- Montreal, Can. S586338180598180. Card 2534. $39.99.
I immediately went to the website and noticed that, they had a few of my details but not all which was strange to me because, before I will sign up for something online, I would have to provide all my particulars. I however went on to stop the recuring order. I also called their customer care service the next day. The lady who spoke to me said that, I went to their site and signed up for a 14-day free trial which I did not. According to her, they provide on-line library resources and I was wondering how I could go and subscribe to an online library services when I have not finished exhausting the library resources of VCU, Kings College, Adelaide in Australia and the Henrico public library. I told her is there not a way to verify if I have ever been to their site before because I have never visited their site. She told me the only option available is for a half refund. I rejected it and pushed for a full refund. Later, she told me because I have checked the terms and conditions on their web site (which I am innocent of), even if I bring a lawyer, it will go against me so it is either I accept the half refund or I lose everything. I rejected the half refund and did not really know what I should do to this day when I saw that I can complain on ripoff and possibly, there could be an action taken against these crooks in the system. The only action I took back in the days was to change my card details and reset my laptop since I suspected that its intergrity has been compromised.
This is the second report I am putting out here. I wish someone would be willing to provide a free legal services so we can take these crooks on. I only want my full refund back. The damages to be awarded by the court will all go to the brave lawywer who would wish to fight this crooks for the American society.
This report was posted on Ripoff Report on 05/05/2017 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediazenn/internet/mediazenn-fraudsters-at-mediazenn-montreal-canada-1371635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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