Report: #1391741

Complaint Review: Medical Service Group

  • Submitted: Thu, August 10, 2017
  • Updated: Thu, August 10, 2017
  • Reported By: Anonymous — Stone Mountain Georgia USA
  • Medical Service Group


Medical Service Group Suspicious Company Had My Address, Name, Wrong DOB, Hung Up When I wouldn't Give out Correct Date of Birth Atlanta but sounded outsourced possibly elseswhere Nationwide

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Recieved a phone call today, 8/10/17 @ approximately 11:09 AM from a foreign woman who was clearly calling from some bioler room operation (there was lots of noise in the background from other representatives on the phone). She did not immediately identify herself but right away asked is this (my name)? I asked her "who is this and what is it about" to which she kept asking if the name she had was me. 

I figured this must be a scam because I had to ask many questions before it was clear what she was calling about and she seemed quite aggressive in trying to get pieces of personal information from me before telling me exactly what her purpose was. Finally I was able to get the name of her company, Medical Service Group, and that they are a compounding pharmacy billing people's insurance for pain relieving cream or patches.

She read off to me my mailing address and somehow knew I was in pain, but did not know what areas of the body, and she called out to me an incorrect birth date and kept insisting I give her the correct one.

She explained after much questioning that my doctor could choose what medications to include in the cream or patch and that my insurance could cover it (although I am pretty sure she did not know which insurance I have).

I told her since she already had my mailing address she could mail me detailed infirmation about the product and I would look at it and if it looked like something I would like to try I'd show it to my doctor, but she balked at this and kept wanting my date of birth. When I told her she did not need that and only would the company need it upon insurance filing (if and only if I decided I swanted it) she hung up on me.

That was when I was 100% sure it was a scam, because what legitimate company does that if they truly want your business and are not simply trying to get money out of you/and or data mining for identity theft purposes?

Please shut this company down. I Googled it and apparently they are nation wide; not just in one location, and I suspect they are calling people from off-shore since most of the other reports I've found say the representative has a foreign accent. This could be to avoid prosecution on US soil, but I would think that there is something that can be done either to block them from contacting people here in the US at the server level, or some International Law that applies.

I really hope that something can be done to stop companies like this from continuing to abuse people's personal data, as I know that many older citizens fall victim to such scams if they are not sharp or knowledgable about the MO of such companies. Luckily I have an investigation/advocacy background and smelled a rat, but others may not see the red flags and fall for the cons characteristic of these unscrupulous scams.

I knew better than to give her any payment information whatsoever, so I am not out any money, but figured I should be proactive and report this as soon as possible.

Please keep me posted on any new developments regarding the prosecution and/or other disciplinary action taken against this company.

This report was posted on Ripoff Report on 08/10/2017 08:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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