Mercari Withheld money from my sales

Mercari is an app and website where you can sell items that are used, old, home made,etc. I downloaded it and sold over 100 dollars worth of old clothes on mercari. When I went to transfer my money to my bank via direct deposit, it was never transfered over. Mercari claimed that my direct deposits were "processed" and I waited ten buisness days... still not a dime of the money. I then called my bank and they made me aware that nothing was processed and there was no activity started, in process, or completed with mercari and that I was scammed.

I proceeded to call Mercari's help line is disbelief... they were not accepting phone calls and never have! My next option was to reach out to them via their "chat with us" button where they proceeded to ignore me! I have lost over 100 dollars worth of items that I could have sold elsewhere and did not make a dime.