Mercari PinkyNation Ordered on Mercari, a site that hosts sellers of clothing, shoes, etc. I bought a pair of UGG boots size 6. Seller noted true to size. I have 8 other pairs of UGGS all size 6,which I ordere and I couldn't even fit my foot in them. Both Mercari and Seller PInkyNation refused to issue a return stating it was not their fault the UGGS didn't fit. San Francisco California

I ordered a pair of UGGS from the Mercari site from a company called PinkyNation.
I have 8 other pairs of UGGS - all of which are a size 6. Therefore I ordrered a size 6. When they arrived they were way too small. I contacted Mercari regarding a return and I was told they would not approve a return based on size and to contact the seller. If they approved the return, Mercari would process the return. The Mercari site is so difficult to navigate, it makes it almost impossible to find contact information. I had to email Merari 4 times asking for a link to the seller. 
I then contacted the seller PinkyNation who promises 110% satisfaction and they sternly refused to accept the return stating it was not their fault the UGGS didn't fit. This was after me telling them twice that I owned 8 other pairs clearly marked size 6.
DO NOT ORDER ANYTHING FROM THIS COMPANY. BOTH MERCARI AND THE SELLER PINKY NATION are unethical selling platforms. The worst customer service I have every experienced!!!!