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Report: #619591

Complaint Review: Mercedes Benz Financial - Encino California

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  • Updated:
  • Reported By: Walid Farooqi — Glendale California United States of America
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  • Mercedes Benz Financial 16721 Ventura Boulevard Encino, California United States of America

Mercedes Benz Financial Scam! Unprofessional liars! They claimed my rims and tires needed repairs, returned my car without them, and it's been a year and have yet to receive them back! Encino, California

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Mercedes Benz Encino is a rip off! They are unprofessional and employ
liars! When I first purchased my car, I paid over $12,500.00  extra to
Mercedes Benz for custom rims and tires. I brought my car in for
service and to have my tires checked. They claimed that my tires and
rims needed repairs to be done to them. When my car was ready for pick
up, they have placed loaner tires and rims on my car, these were far
worse than the rims and tires I paid more money for. I
immediately informed the dealership of this issue. When I kept getting
the run around, I went to the the dealership and asked to speak with
the General Manager Paul Tanner, who was the representative at Mercedes
Benz Enicno that assisted me in the repairs of my rims and tires. I was
advised that Paul Tanner  had been fired.and was put under investigtion
for fraud and stealing. As I insisted on getting back my rims and tires
back, that rightfully belong to me from the dealership, they continued
to give me the run around, and bounced me back from one department to
another. A lot of Service Directors have also been fired because of the
same reason. It has been over a year and I have yet to receive the rims
and tires back from the service department that I paid for! I will
never purchase  vehicle from Mercedes Benz Encino again. They are
unprofessional and lack customer service.

This report was posted on Ripoff Report on 07/02/2010 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mercedes-benz-financial/encino-california-91436/mercedes-benz-financial-scam-unprofessional-liars-they-claimed-my-rims-and-tires-needed-619591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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