Mercedes Benz Financial, Mercedes Benz Taking advantage of a current customer Pompano Beach Nationwide

Almost 3 years ago I signed a lease for a CLA250 and have never been late on a payment. Since then I've had a few business setbacks that have caused my credit score to drop. Now that it's time to turn in the lease, I thought that it wouldn't be an issue to go into the new model since I was already making all the payments. I was surprised when I found out that they were pulling my credit again to re approve me but when they saw that my credit score had dropped, they wanted to charge me $4000-$5000 down to do what Ive been doing for 3years now. I think that this is greed and makes no business sense at all. I understand that in the beginning, Mercedes and I had no business relationship and that credit is pulled to assess risk but after paying on time for 3years I think Mercedes should know that they arent at risk, even if my credit has dropped. Im just going into the same car, no upgrade.

I had nothing but good things to say about Mercedes until now. This has put a bad taste in my mouth and the last company to not show some type of loyalty that I had dealings with I dropped.