Complaint Review: Merchant Services Direct - Spokane Washington
- Merchant Services Direct 621 N. Argonne, Suite 100 Spokane, Washington United States of America
- Phone: P) 509-590-0643
- Web: http://www.msdmerchants.com/
- Category: Credit Card Processing (ACH) Companies
Merchant Services Direct BEWARE!! This company has undisclosed "membership fees" and "cancellation fees" Spokane, Washington
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Recently I started a new company. I did not have a lot of capital for servicing credit cards, and found a flyer I had received for a compnay who adverstised they only charge $5.00 a month for servicing plus the interest charges.
I contacted the company and they sent their representative. I asked him several times about the fees and he insisted that was the only monthly fee there was. He had me sign two papers. I asked him for copies and he said they would be sent. He told me this was to authorize the bank to process the ach charge. Again I asked for copies and to read what I had signed and he told me not to worry. Several weeks later I received a mailing indicatng that I would be charged a $195.00 membership fee. I put a stop payment on the charge ad called the company. After several differnt phone calls I was transferred to Dominick Martinez. I left a message. two weeks later he made contact with me. Told me that there was a $399.00 cancellation fee! I told him that was hogwash! He sent me a form I filled out indicating why I was cancelling, which was because of the undisclosed fees.
Today i checked my bank account and there was a $59.95 fee from their company and a $19.99 fee. as well. I am cancelling my bank account for fear that they may try to process another fee.
Do not do anything with this company! they are a total scam!
This report was posted on Ripoff Report on 06/05/2012 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-services-direct/spokane-washington-99212/merchant-services-direct-beware-this-company-has-undisclosed-membership-fees-and-can-893386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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