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Report: #1305747

Complaint Review: Mercury Marine - Nationwide

  • Submitted:
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  • Reported By: David — Zanzibar Alabama Tanzania
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  • Mercury Marine Nationwide USA

Mercury Marine Bad products, bad service and no respect for warranty Nationwide

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Very bad product but the worse is the service coming from Mercury Marine main office. They would do all they can to refuse warranty without any explanations!!!

We have purchased two new Mercury Marine Optimax 225.

Both motors had breakdowns from the first two working hours.

First motor exploded after only 37 hours!!

Second motor exploded after only 41 hours while Mercury Marine dealer mechanic is on board trying to solve ignition breakdown and testing the motor.

Mercury took over a month to investigate.

They concluded that even though the motors exploded, and even though one of them exploded while their mechanic is testing the motor, that there was no manufacturing problem with the motor.

Mercury Marine have notified us with one sentence that they can not consider warranty.

Mercury Marine including it's GM refused to provide reasons for the motors exploding, reasons for provoking waranty and refused to provide us with any report.

Shame on you Mercury Marine!!!!

 

This report was posted on Ripoff Report on 05/16/2016 03:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mercury-marine/nationwide/mercury-marine-bad-products-bad-service-and-no-respect-for-warranty-nationwide-1305747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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