Complaint Review: Mercury Marine - Nationwide
- Mercury Marine Nationwide USA
- Phone: 920-929-5040
- Web: www.mercurymarine.com
- Category: Warranty Companies
Mercury Marine Sad they do not stand behind the quality of their products Nationwide
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I have had my Mercury 20 hp motor less than a year and it gets one ding on the prop from a stump and it causes all of the internal gears in the lower unit to fail….BS. But because it is impact damage it is not covered by warranty . First of all it is an aluminum prop and the gears are hardened steel there is no way that a small ding should tear up those gears. The prop has rubber inside and should slip before all of the pinion gears strip out. If the weakest link , the first fail point in the lower unit are the gears that is a s**t design. Now I could see it if it had ripped off one of the blades of the prop or actually hit the lower unit on an object . But that is not the case. That tells me there was either a manufacturer defect or it is just piss poor design. You show me one fishing boat that does not have a ding on the prop. It is sad that they are not standing behind the quality of their product. So $1600 later I will trade this piece of s* in and go Honda.
This report was posted on Ripoff Report on 07/10/2015 04:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mercury-marine/nationwide/mercury-marine-sad-they-do-not-stand-behind-the-quality-of-their-products-nationwide-1240948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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