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Report: #1436705

Complaint Review: Metro PCS - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Chris — Knoxville Tennessee United States
  • Metro PCS PO Box 601119 Dallas, Texas United States

Metro PCS Overcharged for the bill Dallas Texas

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We received a text message saying that we had to pay 93.50, due to my paycheck not hitting the account on the right time, we were a few hours late paying the bill. Magically, 93.50 turned into the normal monthly bill of 116 dollars. We paid the 93.50 without question, especially since we knew that's what the bill was. Upon calling the Metro PCS customer service, they refused to honor that bill amount and just offered a measley 5 dollar credit which brought what we owed down to 16 dollars and some change (I am unsure of the exact amount, I just know it was NOT the 93.50 as they had previously stated to us). This company is crooked on so many levels. This behavior needs to come to light.

This report was posted on Ripoff Report on 03/31/2018 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/dallas-texas-75360/metro-pcs-overcharged-for-the-bill-dallas-texas-1436705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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