Microsoft Office 365 Office 365 for University/Business removes reviews from its store if the review is unflattering... Nationwide

This is a terrible product. Technical support is overseas, so when you open a case, you will receive very limited "help" in the form of international phone calls that frequently drop or are too garbled to understand. The user portal experiences frequent outages, and log-in credentials are confusing for my end users because there are two accounts: a Microsoft account and an organizational account. The product also doesn't integrate with Microsoft Office 2011 for Macs, meaning some of my users can't use the product correctly. I truly wish my organization had never heard of this product.

Even worse, after months of struggling with them, without my problems being resolved, they asked me to review their service. I submitted the exact above statement to the Microsoft store. The following day, I received a notification that my review could not be added to the store review site because it " did not meet all our website guidelines". Since there was nothing in the email or in the review page linking to their guidelines, I'm quite sure that the review was removed because it painted an unflattering picture of their god-awful product.

I'm a Microsoft fan; I recommend MS products often when they are good. I purchase software for my organiation, and have purchased a lot of Microsoft software. I'm definitely NOT a fan of this poorly-conceived product that is ruined by inept overseas technical "support". I have dealt with overseas technical support on many occasions, but have never experienced this level of ineptitude.

People need to know that this is an inferior product, and since you cannot say that on the Microsoft Store website, I will say so here.