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Report: #716220

Complaint Review: Midnight Velvet - Internet Wisconsin

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  • Updated:
  • Reported By: Jolene — Medford Oregon United States of America
  • Author Not Confirmed What's this?
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  • Midnight Velvet Internet, Wisconsin United States of America

Midnight Velvet Charged twice for return shipping! Prepaid label, then additional shipping! Internet, Wisconsin

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I ordered 3 items from Midnight Velvet, totaling $141.31 with shipping and handling.  When the items arrived they were cheaply made and I  didn't like them.  So, I returned them using the pre-printed return label enclosed with my order.  I understood from reading the information enclosed, that I would be charged $7.98 for the return shipping.  I later received an email confirming my return.  I expected to pay the $7.98, no problem.  I received a bill for $28.43!!!  I called and was informed that I was charged for the preprinted shipping label, PLUS shipping charges ($7.98 is just for the label!!!) and then processing charges for the return totaling $28.43!
WHAT A RIPOFF!!!
I tried to negotiate with them since, no where in my paper work (I kept it) did it say anything about the additional shipping and processing charges for returns.  But, they wouldn't even split the difference!
I certainly will not be purchasing from Midnight Velvet ever again!  So many other companies make returns so easy and do not overcharge!!!

This report was posted on Ripoff Report on 04/11/2011 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/midnight-velvet/internet-wisconsin-/midnight-velvet-charged-twice-for-return-shipping-prepaid-label-then-additional-shippi-716220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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