Milinex Power Storm Vacuum ripoff Los Angeles California

I saw their advertisement on TV and was impressed, so i went to my computer and went on line ( power storm vaccun ) and ordered one rather than call the phone number on TV

A few days later i had not been contacted in any way by them, so i started looking around the net and found the bad news on the RIP OFF Web, in the mean time i had called their corporate office ( 212-575-0500 ), the phone was answered my some woman and identified as their corporate office, so i explained my situtation, this was on Friday the 28th of April, i was told somebody would contact me first thing on Monday morning May 1st ( nobody called ) ( no! really ), in the meantime i also sent them an email on 5/1/06 complaining,... i did receive a email response back telling me a customer care service representative would "personally" respond to my e-mail within the next 24 hours, in otherwords i got an email response from my email telling me i would get "another" e-mail from somebody else, which would provide me with the level of service i could expect from the IGIA Brand,... ( that was on May 1st ) and here it is May 6th and still nothing , i called my credit card company to see if they had had charged my credit card yet and ( you guessed it ) they had, so now my card had been hit with my order amount of $143.14, looks like i'm out my $143.14 PLUS my Vacumm, could this not only be a Rip Off but also fraud !, along with possibly other names that mean the same thing

Dan
Marshall, Michigan
U.S.A.