Money Network First Data Merchants Beware - Checks may bounce and you have no recourse Cordova, TN Nationwide , Tennessee

Use Money Network checks at your own risk!

Checks written on Money Network checks may bounce.  I will never again accept one as payment and would advise you to use extreme caution in accepting one.

As a merchant/landlord I received a rent payment from my renter’s roomate written using a Money Network check.  I deposited it and it was returned by my bank.  I then called the phone number on the check to verify and, of course, it was no good.  The problem is that, unlike a normal check, there is no maker information on the check and Money Network will not release that information.

Since the check was made out to me rather than the renter, only I can file a complaint with the police; the “roommate” has disappeared. However I need Money Network’s cooperation to do that.

If you listen carefully to the recording at the verification number given on the checks ( 866-845-9322 ) you will hear an option to “press 2” if you are a merchant who has received a bad check.  When you do that you are directed to fax a copy of the check, along with your contact information, to 901-371-8120 and are told you will receive a reply "within 72 hours".  However, there is not fax at that number.  901-371-8120 will pick up and a recording will tell you the number has been disconnected!  You are SOL!

I’m presently trying to contact Money Network through the credit card division. I’ve asked them to let me know who to serve with subpoena for depositor information.   If they come back with uncooperative answers like other posters have commented on , eg fax your drivers license to this number… we have not received your fax, etc. I will be contacting the Tennessee Department of Financial Institutions first.tn.gov/Complaints/UI/   and 1-800-778-4215 to file a complaint.    

Alternatively one can file a complaint at:

  Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450 Houston, TX 77010
1-800-613-6743
occ.treas.gov

I’m listing the above information in case there are others out there who have tried to fax check information to Money Network at 901-371-8120 and have found the number to be disconnected.