Complaint Review: Monitronics - Internet
- Monitronics Internet United States of America
- Phone: 800-447-9239
- Web: mymonitronics.com
- Category: Security Services
Monitronics cheated my senile mother Internet
*UPDATE Employee: Monitronics Cares
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When my mother died this week (July 2012), I found that Monitronics had gotten her to sign a 3 year contract in 2011 and they were deducting automatic payments from her bank account. For several years, she has been very confused and I've paying her bills, all of which are sent to me. I can only imagine that they came to the door and pretended not to notice her state of mind. She already had a five-year contract in place with Pinnacle and a fully operational system that I have been faithfully making the payments on. As far as I can see at the house, only Pinnacle's system is there -- which means Monitronics has been collecting $40 per month for more than a year without every doing anything, including placing equipment in her house. They of course want a death certificate to cancel the contract. I'm not terribly worried; the bank account they were taking money from has been closed, and I'll see them in hell before they get another penny. What a disgusting business practice -- preying on old, helpless ladies!
This report was posted on Ripoff Report on 07/24/2012 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronics/internet/monitronics-cheated-my-senile-mother-internet-916636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Monitronics Cares
AUTHOR: Monitronics Cares - (USA)
SUBMITTED: Wednesday, July 25, 2012
Thank you for alerting us of this. Monitronics is an alarm monitoring central station and does not sell or install alarm systems. Monitronics works through an authorized dealer program as well as provides monitoring services to independent alarm sales and installation companies. Please contact us directly at 1-855-299-2081 to further discuss this matter.
Thank you,
Marisol Romo
Executive Response Team
1-888-758-5900 Ext 3748
mromo@monitronics.com
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