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Report: #385397

Complaint Review: Motley Fool - Alexandria Virginia

  • Submitted:
  • Updated:
  • Reported By: Allen Texas
  • Author Confirmed What's this?
  • Why?
  • Motley Fool 2000 Duke Street, Fourth Floor Alexandria, Virginia U.S.A.

Motley Fool Could not cancel Global gain subscription Alexandria Virginia

*Consumer Comment: Read Carefully before clicking ACCEPT

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I was subscribed to their global gain service in September, 2008. They charged about $300 to my credit card for one year's service. Early this month (Oct 2008) I decided to cancel it. I could not find any phone numbers on their website, only an email address. So I sent an email to the address they listed as " email this address if you want to cancel". I waited a week. No reply. I sent them another email. No reply. I sent a 3rd, 4th email, all received no reply at all. I 'm still waiting (today is 10/27/2008).

This is a bad company with poor customer service. Can you imagine they don't have a phone number to reach them!
Stay away from it.

Allen, Texas

This report was posted on Ripoff Report on 10/27/2008 04:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Read Carefully before clicking ACCEPT

AUTHOR: Andy Houston - (U.S.A.)

POSTED: Sunday, November 16, 2008

I have been a subscriber to Motley Fool for a little over 3 years. I have noticed they do push a lot of "Studies" and Reports, (Hidden Gems, Rule Breakers, Million $ Portfolio, etc) at you, I have tried some and dropped them after their initial year. If you just ignore them and only take their basic "Stock Advisor" report which is about $149/ year (but often sold at $99 special pricing), you will see everything you need. Just cruising their website and reading the other users tips and comments will be a good education for most people. Their only other report I like is the "Rule Your Retirement" which I will continue and I will drop the basic report as I find this one more in tune with my current positions and needs.

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