Motor Vehicle Solutions 1278 Jungermann Rd Suite ASt.; Peters MO 63976 cancelled policy twice cannot get a refund Chicago Illinois

VSC Transfer Department P>O Box 167907 Irving Tx 75016 on may 7 I wrote requestingh a cancellaation of remainder of my cantract and that you send me a refund.

You received my request on May 12 2014 at 10:34am and I received a phone call from an agent named
Tina on May 14 2014 at 3:11 PM at which time I informed her that I wanted a refund.

To date I have not had any contacty from your company nor have I received my refundI paid $ 2812.00

for a 5 year policy  18 automatic payments of 147.38 a month paid automatically from Bank of America

Please advise me of the status of my refund.