My Phone Support On 11/13/2017 they fixed my computer because they said it had malware. Today they tried to steal $2,000 from me. Internet

In November 2017 I could not get rid of a banner or some kind of advertising saying I had a virus on my computer. I tried contacting Microsoft and somehow on 11/13/2017 I ended up with this company and the tech assured me they were Microsoft.  They fixed my computer because alledgedly they said it had a malware. I paid around $200.00, they run some software and problem soved, (which I think it was them in the first place).

Today I got a call from them saying the company was going out of business and wanted to return my money. The person's Indian Accent was very heavy so I could not get his name, but the speech was that since they were not going to be able to fulfill their part of the warranty, they were obliged to return the money. I said OK and trusted them because they had fixed my computer before and I gave him access to my computer thru Team viewer. I asked why couldn't they send a check, he told me it had to be done thru their website to get to the return Dpt. form. So after a few screens I started to fill the form which was name, address, phone number. We got to the part where I was supposed to indicate one of the 3 forms of return. Western Union, Paypal or Chase. Here is when I really got suspicious. He said that Paypal had a policy that since they have a commercial account, they would not send money to anybody unless it was over $2,000.00...So, I had to deposit the difference of what I had paid them and 2,000 and when the transaccion was done, they would refund me the entire $2,000.00.

I said no way! this is a scam and you guys are trying to steel from me. We got into a little screeming back and forth and he got upset and told me he was going to block my computer. Immediately I shut it down and hangup. He called me 4 times laughing and telling me "ha, ha, ha, try using your computer Alex, ha, ha, ha" and the 4 times he said the same. I disconnected my internet and tried to turn on my computer again and I had a black screen.

I called 911 for help and they gave me another number and an officer came to my home. That did not go too well, since I did not deposit any money, there was no crime. Nice! I do have a case # though.

Tonight I opened my computer again and it worked but all of the sudden a screen appeared telling my that (can't remember the name because it flashed) was in control of my computer. Again I shut it off and on. This time I found a place to click on "EXIT". I hope that did it.