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Ripoff Report | My Voicemail Network Review - Nationwide
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Report: #362689

Complaint Review: My Voicemail Network - Nationwide

  • Submitted:
  • Updated:
  • Reported By: monticello Kentucky
  • Author Confirmed What's this?
  • Why?
  • My Voicemail Network None Known Nationwide U.S.A.

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got my phone bill and had this voicemail charge on it,i contacted my phone service which is windstream,they said they had no way to deal with it and gave me a number to contact,which they never answered,so i live on a limited income and cannot pay this i am afraid i will lose my phone service,and i have a lifeline machine that has to be hooked to a landline,so any help with this would be wonderful for me.

Shane
monticello, Kentucky
U.S.A.

This report was posted on Ripoff Report on 08/13/2008 08:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-voicemail-network/nationwide/my-voicemail-network-charge-me-for-a-service-that-i-did-not-request-and-unable-to-pay-dont-362689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author
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#5 Consumer Suggestion

I have the same problem

AUTHOR: Bdusek - (U.S.A.)

POSTED: Monday, August 18, 2008

I have also had this billed to my phone bill for the past two months. Kept calling with no response from them to call me back.

Windstream did deduct the cost from my bill the first month after I talked to them. This month when the charge appeared again I called Windstream and they got me in touch with the company, they actually make the call to My Voicemail Network and then put me on the line.

I was told that back in May I filled out either a survey or some other form giving them permission to bill my phone bill. She said that my account was canceled back in July, which must have been done by Windstream, but I could not get credit for it until I emailed support@myvoicemailrewards with a confirmation number which she gave me. I sent the email so we will see what next month brings.

Bonnie

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#4 Consumer Suggestion

It happened to me also! Resolve

AUTHOR: Lynda - (U.S.A.)

POSTED: Saturday, August 16, 2008

Shane,

this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them.

I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service.

Lynda
Dallas, TX

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#3 Consumer Suggestion

It happened to me also! Resolve

AUTHOR: Lynda - (U.S.A.)

POSTED: Saturday, August 16, 2008

Shane,

this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them.

I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service.

Lynda
Dallas, TX

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#2 Consumer Suggestion

It happened to me also! Resolve

AUTHOR: Lynda - (U.S.A.)

POSTED: Saturday, August 16, 2008

Shane,

this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them.

I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service.

Lynda
Dallas, TX

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#1 Consumer Suggestion

It happened to me also! Resolve

AUTHOR: Lynda - (U.S.A.)

POSTED: Saturday, August 16, 2008

Shane,

this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them.

I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service.

Lynda
Dallas, TX

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