Mydivorcepapers.com Scam, dishonest,

I signed up for services with Mydivorcepapers.com January 31st. I filled out my paperwork for a divorce and paid $159 dollars and was told it would be 7 to 10 days before i could print them out online. Then i was told for $299 more, they would serve my soon to be Ex-spouse and file with the court, I also signed up for this service.

A month in, i was never able to get through to a customer service rep, sometimes holding for up to 2 hours, leaving call back numbers and even filing a ticket. My ex-spouse was never served. I finally filed a complaint with the company and demanded a refund. I never heard back. Last week, after holding for 2 hours and 3 minutes, i finally got through to a representative. He said he saw my ticket for a refund, placed me on hold, then came back and said he apologized, i do qualify for a refund and they will process it with in 24 to 48 hours.

I received a email stating that $299 had been refunded to my credit card. Days later, I still have not received the money back. I was told to call my bank. I called my bank, they stated that they would see a credit and there has not been any credit to my account. I am now unable to reach a rep, access my account nor am i getting responses to my complaints.

Christine -Louisville ,KY