Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #735270

Complaint Review: MyFico - Internet

  • Submitted:
  • Updated:
  • Reported By: Kelly — Fayetteville Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • MyFico 200 Smith Ranch Rd Internet United States of America

MyFico FALSE ADVERTISING! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On May 20, 2011 I signed up for their 10 day FREE trial for both my husband and I.  I cancelled on 5/30/11 and to my calculations, 20+10= 30.  NOPE.  Here's my confirmation email:

"About your FREE 10-Day Trial
3 days before your 10-day trial expires, we will contact you by email to notify you of the upcoming conversion of your trial to an monthly subscription. If you do not cancel prior to the end of the 10-day trial, you will be billed at the monthly subscription rate of $14.95 when the 10-day trial expires. A three month minimum subscription applies."

What they don't tell you, not eve in fine print is that they are clocking you HOURS! not days.  So FICO, you are providing false advertising and I have every intention of filing a complaint with the FTC, the Attorney Generals Office and the BBB.  I know legal contracts when I see one as I deal with legal contracts every day.

I spoke with the floor manager Ron who would not give me his manager's name and told me basically I could look it up myself.  My question is this; is this how they WANT their customers?  Wow!  They offer a 10 DAY free trial not a 240 Hour free trial, but when you cancel it's hours not days.  Does anyone else see a problem with this?  And I think this company needs to go out of business if they need to rip consumers off that bad that they want to split hairs with their OWN ADVERTISING!  I mean come on now guys, I have it in print!!

Oh by the way..... they didn't bill me until 5/31/11 (which by my calculations of 20+10=30 then bill), and I cancelled prior to the billing!!  I'm saving this email for Capital One as I charge back their illegal & fraudulent charges.  Our written agreement was 10 days, NOT 240 HOURS MYFICO!!

This report was posted on Ripoff Report on 05/31/2011 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myfico/internet/myfico-false-advertising-internet-735270. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now