mymobilelove.com Charged me on my phone bill without my consent , Internet

I just got the text for mymobilelove.com from 34095 saying I will be charged $9.95 etc...

I am not your average consumer, I am recognized as a data forensics expert witness in court and I am very careful with privacy and security matters (especially on computers).

I have never even heard of this company before today and no one I know is dumb enough to submit my phone number because they know I'm good at tracking these sorts of things down.

If you look at their website, it barely offers a description.  For the most part, it is simply an interface to submit a cell phone number...that's it.  It is EXTREMELY easy to automate a process like that.  In my EXPERT opinion, I would suggest that the most likely scenario is that someone is running a scam where they just let their computer "anonymously" submit phone number after phone number in chronological order.  A short-code number like this costs about $6,000 to $10,000 to obtain.  If this company just signs up every number they can get away with, they are looking potentially at tens of millions of dollars.

So don't be so quick to judge the victim of fraud please.

There have been a number of stories recently about Sprint bad customer service, but enough pressure will cause them to buckle. It's important that you get them to take note and refund the money, even if it was only $9.99, because you are one of MANY with this problem and they should not be cooperating with consumer fraud.

Some suggestions:

1) Go to the Consumerist (((Redacted))) and email a complaint about this to the editors. They may actually post the request and help you with this.

2) If not, they have some good tips for dealing with Sprint, based on other problems people have had with the company ignoring their problems:
http://consumerist.com/2008/04/sprint-forces-you-to-pay-98800-for-a-phone-you-never-used.html
Also, start contacting the execs at Sprint as well as just customer service:
http://consumerist.com/company/sprint-nextel/

3) File a consumer fraud report with your attorney general's office (the office that handles this in most states) both with regard to MyMobileLove AND Sprint (for helping with the fraud).

Good luck.

Yes Folks, Welcome to Land of SCAM Opportunity ~

Luckily, I'm with the select few that DOES check monthly bills to the dollar, those that DONT, and multiply that by Millions of subscribers, $$$$$$ do the Math. I'm in the wrong business! Yes, SPRINT gave me a credit, and I was advised , in the future, I should reply back with STOP or CANCEL to stop a possible recurring charge.

ADDING to injury, What ? I would have to USE my limited text messages IN to read it, and USE my limited text messages to SEND , and STOP it ?!?

Solutions:
1. BLOCK the number - cell carrier should do this for Free and give you Credit
2. Report it to the Better Business Bureau bbb.com
3. Report it to Consumer Affairs
4. Report it to your Congressman/women 

.. taking steps 1. - 4. has ALWAYS worked for me. DFWMF ( DONT FCKU$#@! With ME FELLAS )

Henry Johnson  nyc305212@yahoo.com

This happened to me as well, I did this and I hope you will too!

I'd would like to make a suggestion that you file a complaint with the Federal Trade Commission in regards to this unsolicited text & subscription service. If enough of us complain, maybe we can help others not have this problem. They have an online form that is fairly easy to fill out and submit.

I have noticed. And this is a while after I responded to this report. I have ATT as my provider and I have recently received some text messages from this mymobilelove crap and others. It does state the charges in the text message.

What I do is delete those texts and so far..no charges.I do not reply "stop", I do not reply "help" I press the red button that ends the call, and then delete the message

To the person/s that are questioning whether this is done by the user, inputting his/her phone number on a form online. I only have to say that not all people are stupid and some would remember entering their phone number somewhere online. Instead, they're all denying that they did... Why is that?? Because they did not input their number anywhere. Who would want these crappy love quotes? And I have never seen anyone that received a different love quote than the "We say things we regret blah blah blah"

There are a lot more of reports about mymobilelove.com, including mine from Knoxville, TN. Check them out, most of them are very detailed.

http://www.ripoffreport.com/Search/mymobilelove_com.aspx

I was a victim of the same scam, yesterday. The steps I have taken so far (and would urge others to take) have been:

I just wanted to say that the exact same thing happened to me. I recieved the exact same text messages and replyed stop to them, and they still charged my account. Sprint fixed the problem and refunded my money within minutes.

But it seems that it shouldnt matter if u or someone else gave this company ur phone number, if u reply stop then they should not be alloud to charge ur account. Thankfully sprint was very helpful.

I actually got an email about a lawsuit regarding my ATT account. It was a charge but not from a third party, they were apparently overcharging for something, I think all the members of the class may get a dollar back if that.

I was almost suckered in once myself (I read this also in the link you left), back when I used to use facebook. I stopped using facebook altogether as I realized if some really wants to talk to me, they can just call me if it's so important.

But I remember I got a "message" from a friend which told me to take this "IQ" test and that it was fun. Looking back I have my doubts that a friend sent it... but the scammers somehow can hack and made it appear that way.

I was taking the test and it was kind of fun, which is all I thought it was for. But it would not give me the final score..it seemed like it wanted my phone number. Not gonna happen. I was born at night, but not last night.

I did some investigation and dug for the fine print and realized I would have joined something if I had submitted my phone number and would be unknowingly authorizing a charge of 9.99 a month for something like horoscope if I recall..whatever it was I did not want or need it.

I guess I can understand how easily someone could fall for this. I am so skeptical and un-trusting these days that I developed an internal scam radar I guess...and for a very long time now I have not had a single mysterious charge on any bill or account from anyone.

Oh wait..I take that back The state of California is trying to put a tax lean on me for income, penalties and interest for 2008. Problem is, I did not work in the state in 2008. I called and they want me to pay it..then file..then hope I get a refund. Is this not extortion? Now I need a tax lawyer..great.

Yet we cannot expect miracles! The BBB tends to do absolutely nothing since they are paid for by businesses and are at times unethical. This can also vary according to state and county. Along with what you have accomplished I also would suggest writing a report (since you are very articulate) and posting it on this government watchdog site:

http://www.ftc.gov/reports/index.shtm

And believe it or not, I am happy for you.

However, you state you are lodging this report so others know they are not alone..yet you also state you only found one other report..and it is regarding a dating service?

I do not use Sprint so I do not know their policies..but I find it hard to believe they would allow outside parties to bill your account through them without proper authorization...and there is only one other report about this and it is for a dating site.

Do you have anything you can post as far as correspondence between yourself and Sprint regarding this issue? As if this is really happening widespread or a chance that it may..I would hope we can together help a lot more people from being victims of identity theft and FRAUD conducted by their cell phone service provider, and one with a well known and I assume trusted name such as Sprint.

To Ronny G: If you search online you will find other stories just like mine. In fact there is another report on this website but that person categorized it as a dating service.

If I thought that there was even the slightest possibility that I had even "accidentally" agreed to this, I would have just paid it. 

To anyone else who reads this report:

I wrote this so that anyone else who this happens to will know that they are not alone in being taken advantage of.

I am 41, I worked as an IT Tech for 10 years and have been an Executive Assistant for 10 yrs.  I am well aware of how to use the internet and I am well aware of the dangers of phishing websites, etc.  I do not enter my phone # to do polls, quizzes, etc.

I did want to update my report - Sprint has credited my account and they have blocked this company from sending me any further messages.

If you were simply suckered into signing up..that is one thing. if someone else you know did this on purpose or by accident.unfortunately it is your account..so you are held responsible.

If this service was charged to your account and you or someone you know with access did not authorize it..we are talking some SERIOUS charges here..identity theft, fraud to name a few.

If this is the case..it should be a shoe in to have the bank or credit card reverse the charges. Simply lodge a dispute. And report this company to the Attorney Generals Office, the FTC and the FBI as well. If the bank will not reverse the charges, ask the bank for a "Form E" which is a Federal Dispute form. Fill it out, submit it..and they will investigate. If these charges were not authorized, this should be no problem. If they were, you have a problem.

To the consumer who left the comment about my report....

I only wish you were correct - I never gave out my cell # nor did I agree to anything.

I am not a person who doesn't know what I'm doing and signs up for things like this - not on my phone and not on the internet.

You  can find this company on the Better Business Bureau website and if you do a search for their address on google or any other search engine you will find information on Domains by Proxy, Inc. which evidently is also godaddy.com which allows people/companies to create websites and remain anonymous and so the address that is given for all of these anonymous people/companies is the address for Domains by Proxy, Inc.  By doing a search on that address you will find information on numerous other companies that scam people.  If you go to domainsbyproxy.com on their main page they have a huge button for "File a Report".  I have filed a report with them reporting this website as spamming me because that is what they did - they spammed my phone.  I have also filed a report on BBB.com.  There is one complaint listed resolved on bbb.com for mymobilelove.com and there are numerous complaints listed as resolved for Domains by Proxy.  I would have contacted mymobilelove.com directly but as I said, they choose to remain anonymous and the only way to contact customer support is to send them your cell phone #.

I hope for your sake that this doesn't happen to you, or at least I hope you don't have Sprint as your cell phone carrier because they used the fact that I receive texts from Progressive Insurance (payment reminders) as a reason to not believe me and not allow me to dispute this charge on my cell phone bill.

..or omitted from this report.

Granted,,I could not agree MORE 100% beyond ANY shadow of a doubt..that this "mymobilelove.com" is a huge ginormouse unadulaterated SCAM.

However, they did not pick or "find" or hack your cell number or account information to charge you out of a hat. The ONLY way this scam piece of crap site had the opportunity to charge you ANYTHING...is if yourself, or someone with access you your account............... VOLUNTARILY gave this info out..and worse yet..authorized these bung nobs dousches to bill your account.

Now, I am not posting this info to discredit your report in any way..but if others are TRULY going to benefit from a report such as this..they NEED to know not to agree to any terms or submit account information online without investigating first (like any site called "mymobilelove" really requires an IQ of 10 or less to conclude they are a SCAM)... So the question is...who entered YOUR phone number..and clicked they agree to anything?

Screen shot from "mymobilelove.com" website..

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