MyScore MyScore Stole from me and my kids since February of 2014didn't find out til September and getting . nobwhere with bank about who this company is are how they could do this Internet

Found out in September of this year that Myscore has been ripping myself and my kids off since February of this year. I am so upset. And then on top of that my bank is dragging its feet about giving us our money back.  How if this is a legitimate company there's no contact info, why would they take money out the account twice sum months, and then nothing, and then all over again tske a different amount. Its scandalous how they could steal from people who need their money the most. Why can't we find these people and prosecute them for continually to steal from us.