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Report: #1308578

Complaint Review: myscore.com - internet

  • Submitted:
  • Updated:
  • Reported By: frankie — Winston Salem North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • myscore.com internet USA

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I tried this company for 1 month @ 29.95, (July 2015), when I called to cancel it took them 3 months, of course it took several more calls so they offered me 90 days free and only 4.95/mth. Then in Jan (2016) I called to cancel AGAIN, of course they offer 30 more days free. In March I call AGAIN cause I tried to remove my credit card infofrom their site and it wouldn't let me.  Somehow we got 'disconnected' and I was charged AGAIN. I called in April and when the customervservice rep asked me why I wanted to cancel, I said cause I can get my credit score anytime thru my credit card company cause they offer that sérvice for free. I thought the matter was finally taken care of, but noticed today they drafted from my account AGAIN

 

 

This report was posted on Ripoff Report on 05/30/2016 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myscorecom/internet/myscorecom-keeps-charging-my-credit-card-online-1308578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

Contact phone number

AUTHOR: Maadler31 - (USA)

POSTED: Monday, June 06, 2016

Hi I'm margaret adler, I tried 5 times to get a hold of customer service, I wanted to find out if my account was still active, because I wanted to cancell the membership if it was still active. I did try several phone numbers to call costumer service, somehow I came along this website, ripoff report, I found that there are other people with issues with myscore.com, So I can't get a hold of the to see if I have an active account or not.

Thankyou Margaret Adler

 

 

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#1 Consumer Suggestion

Call 855-421-9615

AUTHOR: GHalleck - (USA)

POSTED: Wednesday, June 01, 2016

I seen 855-421-9615 listed here and I called it. I got my refund no problem. Never charged again

 

This number fixes things for them Call it 855-421-9615. I can only speak for myself but it worked for me but I see other people used it heer and it worked for them too.

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