Complaint Review: Name Brand Jeans - Charleston Indiana
- Name Brand Jeans 211 Saddle Drive Charleston, Indiana USA
- Phone: 502-468-5493
- Web: http://www.name-brand-jeans.com/
- Category: Clothing Stores
Name Brand Jeans aka Levis for Less aka Allen Nolan www.Name-Brand-Jeans.com, Name Brand Jeans, Levis for Less, Allen Nolan, World Class Thief Charleston Indiana
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My bad for trying to save money on Levis blue jeans & for believing that the owner, Allen Nolan, would be a man of his word. New Levis sell online for about $50 so the $24.99 price at Name Brand Jeans (aka Levis for Less) was attractive. I ordered two pair of 501 jeans for a total of $56.97 including shipping.
A couple of weeks passed and a package showed up containing only one pair of jeans. Allen Nolan, the owner, said he'd send out the second pair right away. Six weeks later no jeans had arrived & I emailed asking for a refund. He apologized & sent out a second pair that smelled heavily of cigarette smoke & looked totally unlike the first pair. On 5-5-2014 he said I could return for a refund & I shipped them back USPS with tracking.
No PayPal refund was received so I wrote him on 6-3-2014 & asked again for a refund. That same day he wrote back & said I have refunded the cost of one pair $24.95 to your Paypal account. 24 hours passed & no refund although he said I processed the refund from my web site & it shows refunded. He offered to send another pair of jeans & I agreed to that. Big mistake on my part.
Three weeks later, 6-24-2014, no replacement jeans had arrived & he said he was waiting until he received a pair that didn't have holes, stains or distress around the edges. He asked me to check again every few weeks & placed the burden of responsibility on me to get the jeans I already paid for.
I had & continue to have health issues & forgot about the jeans as I tried to run my business & pay doctor & hospital bills. I wrote Allen Nolan on 11-5-2014 & again asked for a refund. He said "May I ask why the 6 month delay in requesting this?" I reminded him that he'd said I could return for a refund & no refund was ever received. He offered to send another pair of jeans but I have no faith he would do that based on his horrible performance to date. He refused to refund my money.
This report was posted on Ripoff Report on 11/08/2014 06:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/name-brand-jeans/charleston-indiana-47111/name-brand-jeans-aka-levis-for-less-aka-allen-nolan-wwwname-brand-jeanscom-name-brand-1187574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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